App crashes after 10 miles

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3 comments

  • Avatar
    Pascal Teerink

    never had any problems with that during (half) marathons done 5 so far with Vi

  • Avatar
    Ervin B.

    Hi Michelle, thanks for reaching out to us! We're so sorry to hear that you've experienced this issue during your half marathon run with Vi! We're confident in Vi's capabilities to track our users during their runs, however, we'll be more than happy to take a look into your logs to see what happened there! If you happen to experience these issues again, please don't hesitate to email us at support@vitrainer.com! Cheers!

  • Avatar
    London D Jenks

    I’ve had similar issues or the app logs 0.0 miles (happened last weekend with a 11+ mile run). Also had the app stop recording at 9.9 miles.

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