Avatar

Ervin B.

  • Total activity 302
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 1 user
  • Votes 3
  • Subscriptions 132

Activity overview

Latest activity by Ervin B.
  • Avatar

    Ervin B. commented,

    Hi Apurba, sorry to hear you're having these issues. Vi's average battery life is 8 hours. This number, however, varies depending on how you are using Vi (i.e. training with Vi, listening to music,...

  • Avatar

    Ervin B. commented,

    Hi all, sorry for the delay! Although it's taking longer than expected, we're absolutely exploring the smart watch integration for Vi. We'll be sure to make an announcement once this is available! ...

  • Avatar

    Ervin B. commented,

    Hi all, we're so sorry we haven't had a chance to respond here. We've made improvements to the Vi experience since this original post. Pascal is correct - there is an initial calibration period of ...

  • Avatar

    Ervin B. commented,

    Hi Paul & Jan, sorry that we didn't get a chance to respond here. Paul, sounds like you had issues with an earlier version of the Vi Trainer app. We've since then made improvements to Vi's algo...

  • Avatar

    Ervin B. commented,

    Hi Jan, we're so sorry about the confusion! We're always striving to improve our algorithms and Vi's intelligence to meet the needs of our users. Vi is working hard to cater towards beginners. The ...

  • Avatar

    Ervin B. commented,

    Hi Jay, currently the vibration feature is used for when you turn on/off the Vi headphones. Vibrations can be turned off from the Vi Trainer app settings. Hope this helps!

  • Avatar

    Ervin B. commented,

    Hi Alan, Alison is correct here! We've just sent you those exact steps via email. Please check your inbox! We're sorry for the inconvenience, but troubleshooting the issues via email allows us to b...

  • Avatar

    Ervin B. commented,

    So sorry to hear about that, Alan! We have a couple troubleshooting steps you can try that might help. Please check your inbox! Cheers!

  • Avatar

    Ervin B. commented,

    Hi Bengt-Göran, thanks for reaching out! I noted your comments and passed along your request for fixed distances to our development team! Much of user feedback helps us plan for Vi's future so t...

  • Avatar

    Ervin B. commented,

    Hi Bengt-Göran, I see that you reached out to us on our support channel with a similar question. I've responded to you on that email thread. Please check your inbox!